If this is your first visit with us, please arrive 15 prior to your appointment time to allow us to complete your initial assessment.

 

Cancellation Policy

We respect that your time is valuable and we appreciate that you understand ours is too.

We have a 24 hour cancellation policy. Any cancellations that occur 24 hours or more before the scheduled time are able to be re-booked at no additional cost to the client.

Any cancellations that occur within the 24 hour period will result in a cancelled booking fee being applied.  The fee will be equal to the value of the consultation fee for that booking.

During busy holiday periods, we may request payment prior to your booking.